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A catalyst for productivity: Boost your team’s workflow with effortless troubleshooting

Is your team tired of feeling like they are herding a bunch of stray cats every time a ticket comes in? If the answer is yes, then you’ve come to the right place. Managing customer requests, issues, and incidents can be a real pain. Especially when you’re dealing with multiple disjointed systems, a lack of coordination and end-to-end vision, which all in all makes your team less efficient at their jobs.  

Read More
ODA-CA abstract background
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From Monolithic to Cloud-Native: Transforming Telcos with the ODA-CA

You’ve probably read a million articles about it, but trust us, it’s still something worth talking about. Cloudification is basically using cloud computing to make things better, like getting more scalable, flexible, and saving money. Plus, it can improve users experience and create new revenue streams. Sounds pretty great, doesn’t it?

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time to market benefits_
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What are the Time to Market benefits of an upgraded OSS system?

A new OSS system can arguably speed up a CSP’s Time to Market. Modernising and simplifying the processes of OSS should be a priority for any CSP to become competitive in the new era of digital markets. It is an important task for telcos to assess and re-evaluate their current approach for OSS/BSS so they can learn and understand how deep their back-office renovation must be

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The benefits of using alvatross
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The benefits of using alvatross’ order management system in a telecommunications ecosystem

Alvatross’ Order Management is an application providing workflow-based orchestration of service orders across the Service Management Domain of an OSS environment. Together with the rest of our suite of products, it helps companies become ready for future integrations while reducing their OPEX and Time-to-Market. We offer an out-of-the-box interface that enables users and administrators to manage the tasks in which they are involved, or they own.

Read More
Is customer centricity
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Is customer centricity a hype of the moment or a real necessity?

There is a wind of change in the way business operate. Talking about customer centricity has been one of the trending topics in marketing for a while now. But is it just a hype? The reality shows that all companies starting their digitalisation journey will sooner or later discover that it is essential to keep the customer at the centre of their business model. Experience keeps showing that this is the only way to drive success, yet it does not mean that “the client is always right”. Its real meaning consists on keeping the customer in mind at every stage of the business analysis.

Read More
How much time
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How much time does it take to implement our OSS solution?

Have you been browsing and scrolling through our website? Then you might have wondered how much time this solution can really take to be fully deployed and operational inside a new ecosystem. So, to make your life easier before taking any decision, here you have some possible answers

Read More
Gold rush
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After the Gold Rush: Preparing for the Future in the Fibre Market

Many are already comparing the current rollout of fibre networks to a gold rush. Everyone, governments and companies, invest millions in new networks. Ensuring fast and fair broadband access seems to have become a market priority. Traditional incumbent operators have to compete in a new market where new fibre network providers offer faster broadband speeds for less money.

Read More
Topic:
Post

A catalyst for productivity: Boost your team’s workflow with effortless troubleshooting

Is your team tired of feeling like they are herding a bunch of stray cats every time a ticket comes in? If the answer is yes, then you’ve come to the right place. Managing customer requests, issues, and incidents can be a real pain. Especially when you’re dealing with multiple disjointed systems, a lack of coordination and end-to-end vision, which all in all makes your team less efficient at their jobs.  

Read More
ODA-CA abstract background
Post

From Monolithic to Cloud-Native: Transforming Telcos with the ODA-CA

You’ve probably read a million articles about it, but trust us, it’s still something worth talking about. Cloudification is basically using cloud computing to make things better, like getting more scalable, flexible, and saving money. Plus, it can improve users experience and create new revenue streams. Sounds pretty great, doesn’t it?

Read More
time to market benefits_
Post

What are the Time to Market benefits of an upgraded OSS system?

A new OSS system can arguably speed up a CSP’s Time to Market. Modernising and simplifying the processes of OSS should be a priority for any CSP to become competitive in the new era of digital markets. It is an important task for telcos to assess and re-evaluate their current approach for OSS/BSS so they can learn and understand how deep their back-office renovation must be

Read More
The benefits of using alvatross
Post

The benefits of using alvatross’ order management system in a telecommunications ecosystem

Alvatross’ Order Management is an application providing workflow-based orchestration of service orders across the Service Management Domain of an OSS environment. Together with the rest of our suite of products, it helps companies become ready for future integrations while reducing their OPEX and Time-to-Market. We offer an out-of-the-box interface that enables users and administrators to manage the tasks in which they are involved, or they own.

Read More
Is customer centricity
Post

Is customer centricity a hype of the moment or a real necessity?

There is a wind of change in the way business operate. Talking about customer centricity has been one of the trending topics in marketing for a while now. But is it just a hype? The reality shows that all companies starting their digitalisation journey will sooner or later discover that it is essential to keep the customer at the centre of their business model. Experience keeps showing that this is the only way to drive success, yet it does not mean that “the client is always right”. Its real meaning consists on keeping the customer in mind at every stage of the business analysis.

Read More
How much time
Post

How much time does it take to implement our OSS solution?

Have you been browsing and scrolling through our website? Then you might have wondered how much time this solution can really take to be fully deployed and operational inside a new ecosystem. So, to make your life easier before taking any decision, here you have some possible answers

Read More
Gold rush
Post

After the Gold Rush: Preparing for the Future in the Fibre Market

Many are already comparing the current rollout of fibre networks to a gold rush. Everyone, governments and companies, invest millions in new networks. Ensuring fast and fair broadband access seems to have become a market priority. Traditional incumbent operators have to compete in a new market where new fibre network providers offer faster broadband speeds for less money.

Read More
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