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SATEC Group to revolutionize Telecom Namibia’s Operation and BSS

Satec Group will undertake the task of modernizing Telecom Namibia’s operation and business support systems. Alvatross will play a crucial role by providing its entire digital platform to enable Telecom Namibia to offer new and innovative products, improve customer interactions, and enhance service quality.
Group photo: CEO of Satec Group, important Namibian personalities, and Telecom Namibia representatives during contract signing ceremony.
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Alvatross
Published on
July 6, 2023
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  • Satec Group will undertake the task of modernizing Telecom Namibia’s operation and business support systems. Alvatross will play a crucial role by providing its entire digital platform to enable Telecom Namibia to offer new and innovative products, improve customer interactions, and enhance service qualityThe contract will be valid for a period of five years. During this time, Satec Group will modernize Telecom Namibia’s operation and business support systems.
  • This project aligns with Telecom Namibia’s Integrated Business Strategic Plan 2023-2027, which aims to provide the operator with a unified platform for both fixed and mobile services, ultimately enhancing its quality and customer experience.

[Avilés, June 2023] – The Spanish multinational technology company, SATEC Group, will transform the operation and business support systems of Telecom Namibia. The contract was signed on June 22nd during the presentation of Telecom Namibia’s Integrated Business Strategic Plan 2023-2027. The event was attended by various authorities, including Maureen Hinda-Mbuende, the Deputy Minister of Finance and Public Enterprises of the Namibian Government, and Alberto de la Calle García, the Spanish Ambassador to Namibia, along with the presidents of both companies.

The contract between SATEC Group and Telecom Namibia entails the supply, installation, commissioning, and maintenance of the Operation Support Systems (OSS) and Business Support Systems (BSS).

This project will provide a converged platform for Telecom Namibia, for both fixed and mobile services. It will include integrated cloud-based product suites such as billing, revenue management, product management, automated service provisioning, and customer relationships management (CRM).

Luis Rodríguez-Ovejero, President and CEO of SATEC Group, expressed, “We are delighted to have the opportunity to work alongside Telecom Namibia in accelerating their digital transformation roadmap, optimizing their operations, and enhancing their automation capabilities.

On the other hand, Stanley Shanapinda, CEO of Telecom Namibia, stated, “We are thrilled to enter into this agreement with our partner, SATEC. Their extensive expertise will undoubtedly contribute to improving our operational efficiency and enhancing the customer experience within our organization.”

Alvatross, one of the SATEC Group companies, will play a crucial role by providing its entire digital platform to enable Telecom Namibia to offer new and innovative products, improve customer interactions, and enhance service quality.

From our side, I can say we are genuinely excited to be part of this transformative partnership. Running through the DNA of this project lies the ODA and our expertise in TM Forum assets. At alvatross, we are committed to delivering a high-quality architecture to empower Telecom Namibia to provide better and faster services now and in the future.” Luis Rodriguez-Ovejero Gómez, CEO of Alvatross.

The initial five-year agreement between SATEC and Telecom Namibia signifies a commitment to innovation, progress, and delivering high-quality services to business and citizens. Moreover, this collaboration sets the stage for future advancements, including the commercial launch of 5G services, Internet of Things (IoT) implementation, network function virtualization, and other cutting-edge technologies.

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